Shipping policy

SHIPPING POLICY

ALL ORDERS ARE PROCESSED WITHIN 24–72 HOURS (EXCLUDING WEEKENDS AND PUBLIC HOLIDAYS). ONCE YOUR ORDER HAS BEEN CONFIRMED AND PROCESSED, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH TRACKING DETAILS WHERE AVAILABLE.

PLEASE NOTE THAT DURING HIGH DEMAND DROPS, RESTOCKS, OR LIMITED RELEASES, PROCESSING TIMES MAY BE EXTENDED.

IF AN ITEM IS OUT OF STOCK, ON BACKORDER, OR PART OF A PRE-ORDER RELEASE, PLEASE ALLOW AN ESTIMATED SHIPPING WINDOW OF 2–6 WEEKS UNLESS OTHERWISE STATED ON THE PRODUCT PAGE. SOME ORDERS MAY ARRIVE SOONER DEPENDING ON LOCATION AND CARRIER SPEED, HOWEVER DELIVERY TIMES ARE NOT GUARANTEED.

WE WORK WITH RELIABLE SHIPPING CARRIERS INCLUDING USPS AND UPS TO ENSURE SAFE AND TRACKABLE DELIVERY. ONCE AN ORDER HAS BEEN HANDED OVER TO THE SHIPPING CARRIER, RESPONSIBILITY FOR DELIVERY TIMELINES TRANSFERS TO THE CARRIER.

WE ARE NOT RESPONSIBLE FOR DELAYS CAUSED BY CUSTOMS, CARRIER INTERRUPTIONS, WEATHER CONDITIONS, OR HIGH VOLUME SHIPPING PERIODS. THESE EVENTS ARE OUTSIDE OF OUR CONTROL.

PLEASE ENSURE ALL SHIPPING DETAILS ARE ENTERED CORRECTLY AT CHECKOUT. WE ARE NOT RESPONSIBLE FOR PACKAGES DELIVERED TO INCORRECT ADDRESSES PROVIDED BY THE CUSTOMER.

IF YOUR ORDER IS MARKED AS DELIVERED BUT NOT RECEIVED, YOU MUST CONTACT THE CARRIER DIRECTLY TO OPEN A CLAIM. WE ARE NOT LIABLE FOR LOST OR STOLEN PACKAGES AFTER CONFIRMATION OF DELIVERY.

FOR ANY SHIPPING QUESTIONS OR SUPPORT, CONTACT US AT:
brainwashedco99@gmail.com

THANK YOU FOR SUPPORTING BRAINWASHED CO.